iPhone apps … hiccup for Jott

See this email below that I received yesterday evening in my inbox.

Hello,

As CEO and Co-founder of Jott Networks, I’d like to welcome you to Jott and take a moment to address the some registration issues, bugs in our software, and important questions regarding our need for your email address and phone number. We’ve heard your concerns, and want to address them.
Delays registering
During the initial weekend of the app store, many customers had delays in receiving their SMS validation code. These were due to the huge amount of traffic we received at launch. These problems are now fixed, and I’m very sorry for any inconvenience.

Bugs in the application software
Some customers also have experienced bugs in the app. These included duplication of “Waiting for Transcription” messages, messages simply not arriving on the app (though showing up fine at Jott.com), and other crashes. Our testing for the iPhone was very limited due to the launch’s secrecy, and you had to deal with it – for that I am (again) very sorry. The current (1.0.3) version of Jott for iPhone, which is now available as an upgrade in the Apple App store, addresses all of these issues.

Your information and privacy
For those of you that know Jott only through our iPhone app, your questions about the need for a phone number and email address now seem obvious in hindsight. The answers are simple: we wanted every iPhone user to be able to use our existing phone call-based service. It lets you simply call a number – (866) JOTT-123 – and use your voice to send email and text messages to friends, communicate with online services (like Google Calendar and Twitter), and set SMS and email reminders.

In the broader Jott service world, your mobile number a) is your username, b) identifies you when you call us, and c) gives us a number to send text message reminders to when you set them. Your email address a) serves as a reply-to address when you send email messages with your voice, and b) lets you receive optional notifications from Jott.

As for serving ads on the iPhone: we are committed to keeping the application free, and one way to do this is with ads (much like Twitteriffic and other iPhone apps are doing). Most importantly, we will never give away, share, or sell your personal information.
I sincerely hope that if you like the Jott for iPhone application that you’ll tell your friends, write positive reviews, and continue to use it. For those of you who ran into issues, or had concerns, I hope you’ll forgive us, and give Jott another try.

Sincerely,
John Pollard, Founder and CEO, Jott Networks

I have said this before and let me go on record to say it now… I think that 1) Apple should have definitely given more time to companies to test and implement their apps programs prior to launch 2) they should not have hurried up the process so much b/c there’s still tons of bugs in most apps and  they are not ready for the mass market by any means and 3) this whole apple iphone 3G secrecy prior to launch is just a bit too much drama. I mean after all, it is just a phone right???